CANCELLATION & REFUND POLICY
Updated at June 21st, 2023
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to CodeAssassin, that is responsible for your information under this Return & Refund Policy
- Customer: refers to the company, organization or person that signs up to use the CodeAssassin Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit CodeAssassin and use the services.
- Service: refers to the service provided by CodeAssassin as described in the relative terms (if available) and on this platform.
- Website: CodeAssassin’s site, which can be accessed via this URL: https://codeassassin.in/
- You: a person or entity that is registered with CodeAssassin to use the Services.
Cancellation & Refund Policy
Thanks for shopping at CodeAssassin. We appreciate the fact that you like to buy the stuff we build. We also
want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our
products.
As with any shopping experience, there are terms and conditions that apply to transactions at CodeAssassin.
We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or
making a purchase at CodeAssassin, you agree to the terms set forth below along with CodeAssassin’s
Privacy Policy.
CodeAssassin is committed to ensuring the highest level of customer satisfaction. We offer a ‘5-Day 100%
Money-Back Guarantee’ to all our clients. This means that you can request a full refund of the amount paid
within 5 days from the date of purchase if for any reason you are not satisfied with our service. No questions
asked!
For instance, if you have purchased our course on May 1st, you can request a full refund until May 6th. To
request a refund, simply contact us with your purchase details within the five days of your purchase. Please
include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a
refund – we take customer feedback very seriously and use it to constantly improve our offerings.
Please note that after the 5th day, no refund requests will be entertained. This policy ensures that we can
offer the best possible experience to all our customers.
Initiating Refund
Initiating a Refund: To request a refund, you must get in touch with our support team within 5 days from
the date of your purchase. You can do this by sending an email to our official support email address
support@codeassassin.in with the subject line ‘Refund Request’.
In your email, please include the following details: your full name, the email address used during the
purchase, the order number, and the date of purchase. Although not required, we would appreciate if
you could also share your reasons for the refund request to help us improve our offerings.
Refund Processing
Upon receiving your request, our support team will confirm the details, verify the validity of the request,
and then proceed with the refund process. Please note that the refund may not be processed to the
same payment method that you used at the time of purchase. The entire process may take up to 20
working days depending on the processing time taken by your bank or payment gateway. You will be
notified via email that your refund has been initiated.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service
and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you
continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to
agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to
contact us and we will discuss any of the issues you are going through with our product.
⚫ Via Email: support@codeassassin.in
⚫ Via this Link: https://codeassassin.in/contact